Read below to see how much you can save
A HOLIDAY warning has been issued for anyone with a Haven or Butlin’s holiday booked this summer.
Customers have taken to social media to remind sun seekers about a chance to claim money back as part of the chains’ price promises.
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That means if the price of your break goes down after you have booked, you can get a refund for the difference.
To be eligible, you simply need to prove that that you have found a cheaper holiday.
You can make a claim at any point before the start of the trip – and you can make several requests if the price drops more than once.
One Haven Holiday goer shared that they have saved over £289 by using the price promise, adding it “only took a few days to receive”.
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While another said: “We got £75 during a half term. I check it daily.”
A third person described the service as a “great thing” with the customer claiming £104 back.
And a fourth said: “I really didn’t think this would work. I’ve just got £150 back.”
When you book a holiday with Haven, an email confirmation should tell you if you are eligible for the scheme or not.
Once you have seen your holiday at a cheaper price, head to the Haven website and click the chat bot and request price promise.
The automated process is available 24/7 and will ask some security questions before resolving your price promise request.
The perfect Haven holiday park for a kid-friendly break – with direct beach access, indoor waterpark and neighbouring seaside theme park
You can also make a request by using the Haven Contact Centre.
Haven cannot retroactively match prices you have seen previously, so if you notice your holiday has dropped in price, act quickly.
A few other holiday groups offer similar schemes, such as Butlin’s.
The budget holiday provider said customers who find the same break offered for sale at a lower price any time before they arrive on resort will be eligible for a refund of the price difference.
They could also get a reduction in cost to meet the new price.
But the break must be for the same resort, dates, duration, accommodation, number of guests and any extras.
You can find out more by visiting www.butlins.com/help-contact/price-guarantee.
COULD YOU GET A REFUND?
If you booked a holiday with Haven at the start of the year, it may be worth looking online to see if the same holiday you booked is now cheaper.
You can also do the same with Butlin’s, but be sure to reach out quickly to ensure you don’t lose out on the extra cash.
Sarah Cole, personal finance expert at Hargreaves Lansdown, told The Sun that customers should take advantage of the offer.
“If it’s cheaper at any stage after you book, you can get in touch and ask for a refund for the difference.”
She said: “It means it’s worth putting regular dates in your diary to check – especially at the last minute when there might be some decent discounts on offer.
“In both cases, make sure you check the terms and conditions to make sure it applies in your circumstances. If you have changed any details of the booking, for example, you may have voided the guarantee.”
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Simon Palethorpe, chief executive of Haven, told The Sun: “We want to give everyone the best holiday in the best holiday parks with the best facilities.
“Our price promise means you can book early and always be confident you’re getting the best price for your break.”
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